Emergency electrician in Purley,evenings and weekends
Loss of power, a burning smell or damaged cable is not a Monday morning job. Jon attends, makes the installation safe, and quotes the repair before carrying it out.
NAPIT registered, £2 million insured, 10/10 on Checkatrade, 320 reviews logged over the years, a local electrician who answers the phone.
NAPIT registered
Government-approved competent person scheme
Part P registered
Domestic work certified to Building Regulations
£2 million cover
Public liability insurance on every job
1 year guarantee
Workmanship guaranteed for twelve months
10/10 on Checkatrade
320 reviews logged on the profile over the years
Service overview
Emergency call-outs explained
Loss of power, a burning smell, exposed or damaged cable, these are not jobs to leave until Monday. Standard hours are 8am to 5.30pm, with emergency call-outs available evenings, weekends and 24/7.
What it involves
Emergency call-out for dangerous or disabling electrical faults: total or partial loss of power, repeatedly tripping supplies, burning smells, scorched or sparking accessories, damaged or exposed cable, water ingress into electrical equipment, and shocks from taps, appliances or fittings.
The priority on arrival is always to make the installation safe. Diagnosis and repair follow, with the repair priced for your approval before it is carried out.
Who it is for
Householders across Purley, Croydon and Surrey who have lost power in the evening. Landlords whose tenant has reported a dangerous fault. Shops, offices and workshops facing a failure mid-trade. Anyone who can smell burning and does not know which circuit it is coming from.
When you need it
Call immediately, at any hour, for: a burning or fishy smell from a socket, switch or board; scorch marks, discolouration or melting on any accessory; buzzing, crackling or arcing; cable that has been cut, crushed or exposed; water running onto electrical equipment; any electric shock, however slight; or a total loss of power that is not a supply outage.
Standard hours are 8:00am to 5:30pm. Emergency call-outs are available evenings, weekends and 24/7.
Why it needs a qualified electrician
The instinct in an emergency is to get power back on. Getting power back on before the cause is known is precisely how a contained fault becomes a fire.
Making safe correctly means isolating the right thing, proving it dead, and confirming the rest of the installation is not affected, which requires test equipment and someone who knows what the readings mean. Jon is NAPIT registered with £2 million public liability cover, and the work is certified afterwards.
What happens if it waits
The cost of leaving it
The gap between noticing an electrical emergency and dealing with it is where the damage happens.
Risks and escalation
- A smouldering connection inside a wall or ceiling void can burn for a long time before it becomes visible, and by then it is a structural fire.
- Resetting a breaker on a faulty circuit re-energises the fault; each reset adds heat to whatever is failing.
- Water in contact with live equipment makes surrounding metalwork and standing water a shock risk to anyone in the room.
- Loss of power to a business means lost trade, spoiled stock and, for food premises, refrigeration failure with all that follows.
- For a landlord, a tenant reporting a dangerous fault that is not attended to promptly is both a safety and a legal exposure.
Common mistakes we are called to undo
- Repeatedly resetting the RCD or breaker to get the lights back on.
- Removing a scorched socket front and probing inside it without isolating and proving dead.
- Taping up damaged cable as a temporary fix and leaving it energised.
- Waiting until the morning to save the out-of-hours rate on a fault that is actively burning.
If you are unsure, switch the circuit off at the board and call. Advice over the phone costs nothing.
Our process
How the job runs, start to finish
Step 1
Call and triage
Jon takes the details on the phone and tells you immediately what to isolate and what not to touch, plus a realistic time for attendance.
Step 2
Make safe on arrival
The affected circuit or installation is isolated, proved dead and secured so nothing can be re-energised by accident.
Step 3
Diagnose
Instrument testing locates the fault: insulation resistance, continuity, polarity and earth loop impedance narrow it down to the exact section or accessory.
Step 4
Quote and repair
You are told what is wrong and what it costs before any repair starts. Most faults are repaired on the same visit from van stock.
Step 5
Retest, restore and certify
The repaired circuit is retested before being re-energised, power is restored, and the work is certified and guaranteed for twelve months.
What's included
Emergency call-outs with JMO
- Total or partial loss of power, repeatedly tripping supplies
- Burning smells, scorched sockets, damaged or cut cable
- Made safe first, repair quoted before it is carried out
- Evening and weekend work charged at £140 per hour
Costs, plainly
Free quotes on planned work. £85 call-out during standard hours, which covers the first hour of work on fault-finding jobs. Evenings and weekends £140 per hour. All workmanship guaranteed for one year.
Benefits
What you get out of it
Available out of hours
Evenings, weekends and 24/7 for genuine emergencies, rather than a voicemail until Monday.
Safe before convenient
The installation is made safe first, so the situation cannot get worse while the repair is priced.
Transparent rate
£140 per hour outside standard hours, £85 covering the call-out and first hour of fault finding during standard hours.
Repairs on the spot
The van carries common accessories, protective devices and cable, so most faults are fixed on the first visit.
Local response
Based on Roffey Close in Purley, minutes from most of CR8 and close to Croydon, Coulsdon, Kenley and Caterham.
Certified and guaranteed
Emergency repairs are certified and covered by the same twelve month workmanship guarantee as planned work.
In detail
Emergency call-outs: the detail that matters
What counts as an electrical emergency
Not everything needs a call at midnight, and we will tell you honestly when something can wait until morning at the standard rate. These are the situations that should not wait:
- Burning smells, smoke, or scorch marks at a socket, switch, light fitting or consumer unit
- Buzzing, crackling, arcing or visible sparking from any accessory or the board
- Total or partial loss of power that is not a network outage affecting your neighbours
- A breaker or RCD that trips immediately every time it is reset
- Cable cut, crushed, drilled through or otherwise exposed
- Water leaking onto a consumer unit, light fitting or socket
- Any electric shock from a tap, appliance, switch or fitting
- A commercial premises unable to trade because of an electrical failure
What to do before we arrive
If it is safe to reach the consumer unit, switch off the affected circuit, or the main switch if you cannot identify it, and leave it off. Do not reset a device that trips immediately on reset. Unplug appliances on the circuit if you can do so without touching anything damaged or wet.
Keep people and pets away from any damaged accessory or standing water near electrical equipment. If you can smell burning and cannot locate it, isolate at the main switch and call. If there is visible fire or smoke, leave the property and call 999 first.
If your neighbours have also lost power, it is likely a network fault rather than your installation, in that case the distribution network operator is the right first call on 105.
Domestic and commercial emergencies
Domestic emergencies are usually about safety and getting a household back to normal: heating, lighting, refrigeration and hot water. We prioritise restoring safe supply to essential circuits, even where a full repair needs a return visit in daylight.
Commercial emergencies add trading loss and, often, three-phase distribution and equipment supplies. Where a full repair cannot be completed immediately, we make safe and restore what can be safely restored so the premises can keep operating, with the remaining work scheduled out of hours.
Emergency coverage area
Emergency call-outs across Purley, Croydon, Caterham, Coulsdon, Sanderstead, Warlingham, Kenley, Sutton and London. Being Purley-based keeps response times short across the CR postcodes.
Reviews
What customers say
10/10
“Communications and arranging the date was excellent. Standard of work to a high standard and all to the agreed quotation.”
10/10
“Jon and his team turned up promptly as agreed, completed all works to a high standard and at a reasonable price.”
10/10
“Quickly turned up and safely dealt with cut cable to external garage. Great communication throughout.”
FAQs
Emergency call-outs: common questions
What does an emergency call-out cost?
Evenings and weekends are charged at £140 per hour. During standard hours of 8:00am to 5:30pm, an £85 call-out covers the visit and the first hour of fault-finding work. Any repair is quoted before it is carried out.
How quickly can you get here?
Jon will give you a realistic time on the phone based on where he is. Being based in Purley means most of CR8, Croydon, Coulsdon and Kenley are a short drive.
Are you really available 24/7?
Emergency call-outs are available around the clock for dangerous faults and loss of power. Routine work is carried out during standard hours.
My RCD keeps tripping, is that an emergency?
If it resets and holds, it needs fault finding but can usually wait for standard hours. If it trips immediately every time, or there is any smell of burning, call straight away.
Will you fix it on the first visit?
Most faults are repaired on the spot from van stock. Where a part needs ordering, the installation is left safe and the repair scheduled quickly.
Do I get a certificate for emergency work?
Yes. Repairs are tested and certified, normally on a Minor Electrical Installation Works Certificate, and carry the twelve month guarantee.
My whole street has lost power, should I call you?
No. That is a network fault; call 105 to reach your distribution network operator. If only your property is affected, call us.
Can you attend a rented property on a landlord's behalf?
Yes. We attend, make safe, report back to the landlord with the diagnosis and quote, and arrange access directly with the tenant.
Is the emergency repair guaranteed?
All workmanship carries a one year guarantee, and JMO Electrical holds £2 million public liability insurance.
Areas covered
Emergency call-outs across Surrey and south London
Related services
New here? Start on the JMO Electrical home page, browse all services, or get in touch with Jon.
Something dangerous right now? Call Jon
Isolate the circuit at the board if you safely can, then ring. Attendance evenings, weekends and 24/7, made safe first and the repair priced before it starts.